The challenge of COVID-19

Engaging Culturally and Linguistically Diverse (CALD) communities in COVID-19 and pandemic health information

The Faculty of Arts is actively engaged in resolving the challenges of our times including COVID-19.

A major challenge for dealing with the COVID pandemic in Australia is ensuring that culturally and linguistically diverse (CALD) communities have an appropriate understanding about self-care and government advice and directives in order to avoid infection and transmission. Reaching non-English-speaking communities with timely and accessible information is now acknowledged to be a significant problem in eliminating COVID in Victoria.

We explore:

  • (a) the provision of information across languages and communities
  • (b) mechanisms of access to and reach within CALD communities
  • (c) issues arising out of provision and access; as well as
  • (d) response to resources and services by CALD communities

Part of our attention is focussed on 3 case studies: the Greek, Italian and Chinese communities, especially with respect to information provision to protect the elderly.

The project is intended to evaluate issues in current COVID-related communication with CALD communities in Australia.

The project is highly timely and promises significant impact over time by helping governments and other organisations to improve information and service delivery.

This project is funded by a Faculty of Arts Collaboration Seed Grant.

Researchers