Quickly commencing and engaging jobseekers in employment services
WCIG is partnering with the Australian Welfare and Work Lab on a 12-month study of its organisational practices for quickly commencing and engaging jobseekers in employment services.
A core focus of the research is to understand how these practices can be further enhanced to:
- prevent participants from becoming disengaged, and
- strengthen working relationships between frontline staff and participants to deliver improved outcomes
A further focus is examining the circumstances and factors that lead some groups of participants to become very disengaged from employment services, and potential policy reforms and new service approaches that might be required to support the meaningful participation and social inclusion of these groups.