Increasing Innovation and Flexibility (2011-2015)

This project explored how tax-funded social services are delivered by non-government agencies in Australia.

As part of the project, investigators developed a new model of the way regulation and innovation interact in public-private partnerships within social policy, including how such partnerships create ‘mission drift’ for both the policy programs and the agencies contracted to deliver social services.

By comparing the Australian case with other welfare systems using similar policy instruments and delivery mechanisms, this project has assisted agencies and government regulators to better understand how service delivery innovation can be achieved without excessive gaming and opportunism by private agencies or the loss of their distinctive missions.

Publications associated with this project

Industry reports

Academic publications